Pay Council Tax

There are different ways that you can pay your Council Tax. Below are some options for you to choose from. You can open the sections and read more.

Direct debit Toggle accordion

Direct debit is the easiest, quickest and cheapest way to pay your Council Tax because we take your instalments direct from your bank or building society account.

It’s the only method of payment that comes with a guarantee. If the amount of the instalment changes, you will be automatically notified of the change.

Your instalments will be paid automatically once a month on the 1st, 8th, 15th or 22nd over 10 or 12 months.

You must ensure you have enough money in your bank account to cover the payment as your bank may charge you if you do not.

Sign up online

It is easy to set up a direct debit online by registering to use our online service, My Account. You can also check your balance.

Sign up by post

If you want to sign up by post, download and complete our direct debit form and return to the address on the form.

Council Tax direct debit form (PDF, 56.35 KB)

Call us to sign up

You can set up a direct debit by calling us.

020 8227 2926

Have your Council Tax account number and bank account details ready.

Find out more about direct debits.

Pay online Toggle accordion

Pay online using your debit or credit card.

Pay your Council Tax online

Manage your Council Tax online Toggle accordion

You can manage your Council Tax online using My Account. This means you can:

  • Set up or amend a direct debit
  • View your instalments due to be paid
  • View your payments made
  • Tell us about a change of address
  • Apply for a single occupier discount
  • Apply for a refund if you have paid too much Council Tax

Other ways to pay Toggle accordion

Telephone

You can pay 7 days a week, 365 days a year, using our automated payment line. Have your debit or credit card and Council Tax account number ready.

020 8227 2050

Paypoint or PayZone

You can pay in person with cash at any store which displays the PayPoint logo using the barcode on your Council Tax bill.

You can pay with cash or a debit card at any store which displays the PayZone logo or ePay logo.

Post office

You can pay with cash or a debit card at any post office (find your nearest Post Office).

Date of payment Toggle accordion

Instalments

Payment of Council Tax instalments must be received in your Council Tax account by the date shown on your bill. This is normally the 1st of each month, April to January.

We can offer you three alternative dates (8th, 15th and 22nd). We can also offer you 12 monthly instalments from April to March. If you wish to use the options to pay by instalments, call us as soon as you receive your yearly Council Tax bill on 020 8227 2926

Make sure that your payment reaches your Council Tax account by the date your instalments are due. Even if you are a few days late in paying your instalment, action can be taken to recover the amount.

If you are unable to pay the amount by the date shown on your bill, you may wish to consider changing the date your payment is due to one of the alternative dates.

Proposing a payment agreement

You can propose a payment agreement by using the form below (you need to be signed in to My Account). If you don’t have one, you can create a My Account.

If you fail to supply the requested information or knowingly or recklessly supply false information then you are guilty of a criminal offence and could face a fine of up to £500.

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